Terms & Conditions

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Country Boarding for Cats and Dogs

Terms and Conditions of Boarding

ANIMALS
All animals are boarded at Country Boarding for Cats and Dogs at the owner’s risk. No animal will be accepted unless proof of inoculation and (for dogs) Kennel Cough vaccination is provided prior to or upon arrival.

DEPOSITS
When you make a booking request by e mail, in person or by telephone, your booking is not confirmed until we have received the agreed deposit. If this has not yet been transacted, please telephone us to make payment by credit or debit card or visit the premises during opening hours. Please note we do not accept cheques. The deposit is non-refundable unless we receive one month’s notice of cancellation or amendment prior to the commencement of the booking.

DEPOSIT FOR MULTIPLE BOOKINGS
In the case of multiple bookings, a single deposit attached to the most future booking will suffice to confirm all bookings provided the value of the deposit is at least 50% of the most costly booking. In the event of the cancellation of any booking without 30 day’s advance notice, we will apply a cancellation fee of 50% of the full value of the cancelled booking which will be subtracted from the multiple booking deposit. The remaining multiple booking deposit will need to be topped up as required to secure the other bookings.

PAYMENT
We will require full payment for the booking by card, cash or Direct Debit when you leave your animal with us. No reduction will be offered for early collection. Please note that animals collected after 12.00 noon will incur an additional night’s fee.

OPENING HOURS
Drop and collect between 09.00 to 12.00 noon + 14.00 to 16.00 – 7 days.
Closed Bank Holidays all day.

FOOD
We offer the following popular common brands of foods which is included in the quoted boarding fees. Please supply any additional food you may require for your pet in sufficient quantities. If you supply all your pet’s food we will make a deduction at the quoted rate.

CATS WET: Whiskas Singles – various flavours. Felix Singles – various flavours.

CATS DRY: Whiskas Complete – Tuna & Chicken. GoCat Complete – Salmon. GoCat Complete – Tuna & Herring. IAMS – Chicken. Hills Adult – Chicken. Purina -Salmon.

DOGS WET: Butchers tin – Tripe. Butchers tin – Chicken/Ham/Rice. Winalot tin Classic – various flavours. Pedigree Chum Jelly – various flavours. Chappie Original. Cesar – Tender Chicken & Turkey. Pedigree Small Dog pouch – various flavours.

DOGS DRY: Bakers Complete – Chicken, Chappie Complete – Chicken, – Burns – Chicken, Wagg – Chicken and Veg, Arden Grange – Lamb, IAMS Large Breed – Chicken, IAMS Small/Medium Breed – Chicken, Pedigree Mixer – Large Bite, Pedigree Mixer – Small Bite.

Below is a copy of the Contract you will be asked to sign when you check in your animal.

CONTRACT

ILLNESS OR ACCIDENT
I understand that while every care will be given to my animal(s), they are boarded at my own risk. I authorise you to call a veterinary surgeon on my behalf should we feel it is necessary. Country Boarding for Cats and Dogs will first endeavour to make contact with the contact person supplied.
N.B. I will be liable for any related charges.

NON COLLECTION
Country Boarding for Cats and Dogs reserves the right to re-home any animal not collected within 15 days of the stated departure dates if no communication from the owner, or owner’s agent, is received and if efforts to contact the owner fail.

VACCINATION
No animal will be accepted unless proof of an up to date vaccination is provided prior to or upon arrival. This is required by law. Country Boarding for Cats and Dogs also requires up to date Kennel Cough vaccination for dogs.

OPENING HOURS
Drop and collect between 09.00 to 12.00 + 14.00 to 16.00 – 7 days.
Closed Bank Holidays all day.

LATE COLLECTION
Animals collected after 12.00 noon will incur an additional night’s fee.

SOCIALISATION AND EXERCISE
I agree to my dog(s) being exercised under supervision with other compatible dogs within a secure area.

Initial here. ________(Optional)

Signed ________________________________ Date ______________________