Newsletter – December 2013

Dear Pet Owner,

We would like to bring you up to date with recent developments.

Website bookings and secure on-line payments
Many of our clients continue to make booking requests through our website and subsequently need to make contact to pay a deposit by telephone. Our website can now accept secure on-line payments making it possible to complete the process in one stage. You can use the form to request a confirmed booking and pay a deposit or a quotation which is not confirmed. Other clients have been using e mail to request bookings. In future, we would prefer not to receive booking enquiries by e mail as this will still require a deposit to subsequently be paid by telephone.

Collette is continuing with our popular Puppy Training courses which will re-start as follows:

7.00pm Tuesday 7th January 2014

Weekend Beginners:
11.00am Saturday 25th January 2014

Intermediate :
10.00am Saturday 4th January 2014

Advanced: TBC

Please call us on 01462 742658 if you are interested in attending.

Collette can also work on a one-to-one basis with dogs which have challenging behaviour issues. This can either be at with you at your home, or at the kennels. It may even be preferable for the dog to board with us while she carries out intensive training. Please call us for more details.

Dog Walking
Alongside boarding, we offer a weekday dog walking service where we collect from your home. This particularly suits infirm or working people as your dog will have a proper one hour walk and will be delivered back home ready for a good sleep. Price per walk is only £10.

Jourdan Carter has now joined our team. She holds a Level 2 Animal Care qualification and is currently attending Oaklands College to studying dog grooming. We are able to groom or bath your dog while they board with us or you can book a groom as required.


Dog park – We continue to upgrade the facilities to make your pet’s stay more enjoyable. Since
2011, we always walked dogs on our large field on lead but recently we made it secure by fully fencing it, which allows us to walk dogs off-lead. The result is lower stress levels and less noise for everyone. You are welcome to join us for group walks (just turn up) or private hire by appointment.

Group walks take place as follows:
Monday 14.00 – 15.00
Tuesday 10.00 – 11.00
Saturday 14.00 – 15.00
Sunday 11.00 – 12.00 + 14.00- 15.00

Hydrotherapy – Our improvements to the hydrotherapy facility are now complete which include
showering facilities for dogs before and after swimming plus separate office and staff shower.

VIP Suite- we now have 5 VIP suites each with under-floor heating and Astroturf garden area.
These have proved to be very popular and are often overbooked so please book early so as not to
be disappointed.

May we say, thank you for your on-going custom and we look forward to seeing you and your pets again soon.

Best wishes for Christmas and the New Year,

Renate and Jeremy